Given the inherent benefits of a web-based
solution, Local Government Manager provides municipalities
with a cost-effective alternative to automate and manage their
business processes.
By using a web-based platform, Local Government
Manager is able to lower the risk to its clients to successfully
implement a software solution because:
- Resources do not have to be dedicated
to installation and maintenance of the software
- No capital investment is required in hardware
or software, only an Internet connection
- Upgrades are provided automatically by
the vendor, so users are always using the latest software
version
- Clients can be up and running in days
as the software is ready-to-use and only requires a login
to get started
- Clients are able to learn the software
quickly with familiar web-based interfaces and online help
resources
When compared to on-premise software, web-based
software has numerous time and cost advantages from deployment
to maintenance.
| |
Web-Based Software |
On-Premise Software |
| Cost to implement |
Typically low or free, only need an internet connection |
High, including hardware, IT support, infrastructure |
| Upfront capital cost |
No upfront cost |
High capital cost |
| Hidden costs |
None, predictable monthly subscription fees |
Potential for additional costs as application is built |
| Time to implement |
Short, days to weeks |
Long, months or longer |
| Cost of upgrades |
None, included automatically with service |
Cost to license and implement upgrades |
| Frequency of upgrades |
Ongoing product enhancements, typically released quarterly |
Not frequently updated, typically every few years |
| Customer training |
Simple web-based interface is easy to learn |
Typically requires on-site training at cost |
| Ongoing customer support |
Customer support included with the subscription, online
help and resources available |
Additional fees charged, outdated versions not supported
at all |
| Data security |
Stored offsite with a highly sophisticated backup and
rigorous security system |
Stored on-site |
Organizations have embraced the web-based
software model and recognize the value of controlling costs,
lowering IT risk and shifting the responsibilities for security,
maintenance and upgrades to an external vendor. Clients also
recognize that with a pay as you go service, web-based vendors
must continually provide the best solutions and highest levels
of support. Since clients always have the option of canceling
their subscription, the onus is on the vendor to maintain
a better solution or risk being replaced. |
